Employee Satisfaction Survey 1Employee Information2Job Satisfaction3Manager Effectiveness4Compensation and Benefits5Recognition, Feedback and Goal – Setting6Job or Career Advancement Opportunities7Teamwork in the Organization8Senior Management or Owner Effectiveness1. How long have you worked with Rafih Auto Group? *Less than one yearOne year to three yearsThree years to Five years Five years to Ten yearsMore than Ten years Prefer not to answer2. What dealership are you located at? *MAX 250 character3. What department do you work in? *MAX 250 characterNext1. My job is meaningfull and gives me a personal sense of satisfaction *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree2. I feel challenged in my current role. *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree3. I feel that working conditions are healthy and safe for everyone. *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree4. I understand Rafih Auto Group core values and principles we are to follow at the dealership. *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree5. I have the tools and equipment I need to perform my job properly. *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree6. Please provide any general comments about working conditions. *Please Enter your answer max 250 characterNext1. My Manager is an effective leader for my department. *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree2. My Manager handles complaints effectively and takes the appropriate steps to resolve them in a timely manner. *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree3. My Manager provides assistance, training, and guidance so that I can improve my performance to attain targets and goals. *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreeConfusion over job responsibilitiesLevel of work expected is higher than what we are capable of4. My job responsibilities and performance expectations from my manager are clear and reasonable. *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree5. Please provide any general comments. *Please enter your answer max 250 characterNext1. I am compensated fairly for the work I do. *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreePerfer not to answer2. The benefits program is fair and competitive. *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree3. Please provide any general comments about compensation and benefits. *Please enter your answer max 250 characterNext1. My Manager provides useful and constructive feedback to help me improve my performance. *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree2. The feedback I receive could be improved by: (please select the most appropriate answer) *Receiving more of itReceiving straight forward, honest, and accurate feedback without “sugarcoating” itOther (please comment below)Receiving less of itReceiving feedback that is more specific or targeted to meReceiving feedback that explains how I can improveReceiving a balance of positive and negative feedback3. I am recognized and praised for a job well done and am satisfied with the recognition I receive. *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree4. The recognition I receive comes from : (please select the most appropriate answer) *Senior management / ownerClients, customer, or the publicOther (please comment below)My direct supervisorOther member of managementMy peersMy direct reports (subordinates)5. I am encouraged to participate in the goal-setting process in my organization. *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree6. Please provide any general comments about feedback and recognition at your organization *Please enter your Answer MAX 250 characterNext1. I have room to grow professionally in my organization *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree2. The organization encourages and supports my career development. *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree3. I can accomplish my career objectives by remaining with the organization. *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree4. Please provide any general comments about job or career advancement opportunities. *Please enter your Answer MAX 250 characterNext1. I am a valued member of the team and I contribute. *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree2. My team or department works well together and can accomplish assigned tasks. *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree3. I understand the importance of Customer Service and the dealership CSI score. *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree4. My team works with and cooperates well with other departments in the organization. *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree5. The morale on my team is good. *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree6. Please provide any general comments about your team or your role with tour team. *Please enter your Answer MAX 250 characterNext1. Senior management communicates effectively so that employees understand the organization’s strategic goals *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree2. Senior management is open and transparent about the future of the organization. *Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreeNameSubmit